1. Identify
We meet together to learn about you, understand your frustrations, your goals, and build a relationship with your team.
Your project is more than just designs, code and content, it’s an experience. Collaborating with our team on your next WordPress project will set you apart from your competition whilst you publish consistent, on-brand content quicker than ever before.
Your website should be your strongest marketing asset.
This means you need a site that evolves with your brand, meets the needs of your audience, and empowers your team to publish content effortlessly.
From planning and research, right through to delivery and launch, we’re focused on giving you the agility to execute your vision, and helping you turn bold marketing strategies into measurable results.
Whilst our business has been solely focused on WordPress solutions for more than a decade, our success in recent years has been in helping enterprise organisations to consolidate their technology and set a higher, more progressive standard for content management.
Innovating in the WordPress CMS has meant that brands can benefit from more consistency across departments, divisions and territories, without compromising on flexibility or consistency.
So whether you’re creating one new site, multisite, or a multilingual experience, we’re here to help you achieve consistency across your infrastructure.
At Illustrate Digital we’re a remote-first team with one goal: making website projects a frustration-free experience, in every way possible.
We believe in building great client relationships, planning frustration-free projects, and delivering high-end user experiences, combined with WordPress, that are intuitive and accessible to all.
See us as an extension of your own team, and benefit from a dedicated group of experts who’ll guide, challenge and empower you at every step of the journey.
Whilst every site we build is bespoke, there’s a proven methodology behind the way we plan and build your new web experience. Here are the highlights of the new website project journey with Illustrate Digital.
We meet together to learn about you, understand your frustrations, your goals, and build a relationship with your team.
Our experts carry out research, analysis and audits that empower you to make great decisions. Together, we then build a solid game plan.
Working with you, your teams and your suppliers, we dive into designing, developing and deploying excellent digital experiences.
Learn from our experts, get the tools you need to level up your ops and marketing, and lean on us for rock-solid enterprise site support.
With methods for learning about your users and measuring success over time, we build an ongoing game plan for improvement.
Ongoing relationships build compound success. With you, we’ll implement new learnings and continually improve your digital presence.
To help make your life that little bit easier, we’ve put together this FAQ to help you get the answers you might be looking for.
The projects we work with typically come from 2 starting points:
For each of these, we’re looking for long term strategic partnerships where our skills can help you achieve your OKRs and KPIs.
Our team thrives on complex challenges like: integrations, migrations, and multilingual projects, and we’re keen to:
If you already have designs, we’re happy to help validate those and get started on development sooner rather than later. And, if you have an in-house or external dev team that you’re already happy with, we’ll happily engage to help design a great user experience ready for you to develop.
No!
We’re proud to be award-winning specialists in our focus areas: WordPress and User Experience.
We believe that being a specialist agency allows us to provide the best results for our clients and has helped us to remain a top WordPress agency for over 10 years.
We’ve seen how diluting what you offer can negatively impact both the service and the results for clients. We started this agency to focus on delivering exceptional online experiences, and that focus remains at the core of our mission.
A typical website project takes anywhere between 5 and 8 months, depending on the scope. Enterprise-level solutions often extend further, to between 8 and 12 months.
Areas that directly impact the turnaround time include:
We use both Waterfall and Agile methodologies to help us manage complex projects to create the shortest turnaround times we can, while maintaining the integrity and quality of the project.
You can also contribute to helping us keep turnaround times lower by keeping channels of communication open and providing feedback quickly.
We don’t mind!
We’re happy to jump on a call and talk about what you need, and help you to build a brief from there. Equally, if you already have a written brief outlining your requirements, we can review this.
We’ve set the minimum thresholds for 2024:
The cost of each project will depend on your needs and the scope of your site. For a more exact quote, we recommend that you get in touch.
Ongoing engagements (upon completion of your project or taking care of your existing web experience) start at £2,500 per month.
There are a few criteria we use; but at the core of it, we’re focused on relationships. We want to work with people who share similar values and have a growth mindset.
Websites are rarely “one and done” projects. They’re always growing and evolving, and building a relationship that nurtures those needs in a way that aligns with your business, marketing, and operational goals is important to us. This mindset allows us to provide the best experience for you and your end-users.
As our Director of Operations often puts it, “as you grow, we go grow. They’re the best projects for everyone.”
We always start with a conversation to learn about your current challenges and what you’re looking to create or improve upon going forward.
Once we have a brief, either based on our call or one you’ve created earlier, we’ll offer some ballpark budgets and timelines to help establish if we’re the best fit for each other.
Beyond that, we’ll create a proposal that outlines how we’ll solve your requirements and the services we’d recommend to help achieve your goals.
If you need a presentation to your board or decision making committee, we’ll be happy to get involved to help explain our approach and uncover how our relationship will build upon the great work you’re already doing within your organisation.
Our lead times are typically around four weeks up to a couple of months. This depends on whether we’re auditing or improving an existing experience, or embarking on building something new with you.
It’s always worth thinking about your own internal procurement processes and how long this might take. We find this can take from a couple of weeks up to several months, depending on your policies and processes.