Your firm competes for clients on reputation, expertise and trust. Your website needs to do exactly the same. We’ve spent over a decade building WordPress platforms for some of the UK’s most respected law firms and professional services organisations; we know what it takes to get this right.
Illustrate Digital is a UK-based WordPress agency specialising in legal and professional services.
We design, develop and support high-performance WordPress websites for law firms, accountancy practices and professional services organisations, combining deep sector understanding with ISO-certified quality and information security standards.
Our clients include some of the most respected and commercially demanding legal brands in the country.
Our clients are amongst the top professional service firms in the UK, choosing us to look after their most important digital assets. We're proud to work with some of the most demanding and discerning marketing teams in the professional services sector.
Professional service websites operate under pressures that other B2B setups simply don’t encounter. In a market where firms can look remarkably similar from the outside, your digital presence is often the deciding factor in a competitive situation.
This session from B2B Ignite Conference in London explores the benefits of working with a specialist agency that knows your sector and gets how to make you look great to your peers.
Professional service websites operate under pressures that general-purpose agencies simply don’t encounter. In a market where firms can look remarkably similar from the outside, your digital presence is often the deciding factor in how your clients choose you, long before any procurement has begun.
Most agencies approach projects with the same tools they’d bring to any other sector. We bring something different.
Years of embedded knowledge about how professional services firms perform online, what makes one firm feel distinctive when so many look identical, and how to architect navigation, information structure and user flows that surface the right expertise for the right audience at the right moment.
Having the best-designed website in your sector is no good if publishing a new article requires a development ticket.
We build WordPress platforms that marketing teams can operate independently: adding thought leadership, launching campaigns, building new sector or service pages, without technical dependency. Operational freedom is one of the most underrated deliverables we provide, and one of the things our clients talk about most.
We hold ISO 27001 certification for information security management, carry out regular security audits, testing, and implement advanced authentication and data protection measures as standard on all projects and retainers.
These aren’t extras. They’re the baseline your clients and your risk team expect.
One of the hardest parts of marketing within a partnership structure isn’t the external challenge. It’s the internal one. We help turn subjective conversations into clear decisions.
User research findings, performance benchmarking, heuristic analysis, sector comparisons: we’re built to bring you the kind of evidence that lets you present a business case rather than a preference.
Marketing directors regularly tell us the same thing: they’re tired of agencies that look over their shoulder to the next project or client. Our average client relationship exceeds four years. Some have been with us for over a decade.
We work as a genuine extension of your team, available when you need us and proactive when you don’t.
“We know how important it is to have a user-friendly website which represents our brand and services we worked closely with Illustrate’s team to bolster our offering and make any experience on our website seamless. Illustrate’s expertise has enabled us to climb the rankings to first place and we’re delighted to be seeing the results.”
Your website should set you apart from your competition, not add to your operational overheads. We’ll work alongside your team to supercharge your site and empower your content editors to deliver consistent, on-brand experiences.
Ready to discuss your vision?
We’re all about empowering you to make the most of your website infrastructure. Our solutions are focused on backing up your business strategy, and leveling-up your website’s engagement with its audience.
It’s time to make things right. We’ll audit, standardise and then supercharge your website for a better all-round experience.
Move your user experience forward and generate more leads. We’ll research and roadmap the growth of your website.
Switch from Drupal, Sitecore, Umbraco, AEM and other platforms. Launch your flexible new CMS with WordPress.
At Illustrate Digital we’re a remote-first team with one goal: making operating and growing a website a frustration-free experience, in every way possible.
We believe in building great client relationships, planning frustration-free deliverables, and shipping high-end user experiences, combined with WordPress, that are intuitive and accessible to all.
See us as an extension of your own team, and benefit from a dedicated group of experts who’ll guide, challenge and empower you at every step of the journey.
To help make your life that little bit easier, we’ve put together this FAQ to help you get the answers you might be looking for.
Our Growth Retainers start from ÂŁ3,000 per month. That includes your WordPress maintenance, a dedicated client partner, a team that gets to know you and your site properly, and a meaningful amount of design and development time each month.
The right level of engagement depends on your goals and the scope of what we’re working on together, so we’ll talk through that openly before anything is agreed.
On the technical side, yes. We work almost exclusively with WordPress, and occasionally Laravel. That focus is deliberate; after more than a decade specialising in WordPress, the depth of knowledge that comes with it is genuinely hard to replicate as a generalist.
The UX side of a growth retainer is a different matter. Our research, strategy, and experience design work is technology-agnostic, so if your site isn’t on WordPress, you can still take out a retainer for the UX and strategic elements. If you’re also considering a migration to WordPress at some point, we can help with that too.
Not necessarily. If you have an in-house development team or another supplier you’re happy with, we can work alongside them. That said, our growth retainers work best when strategy and delivery are joined up. When the same team building the roadmap is also building the features, things move faster and there’s less lost in translation.
Absolutely. We work collaboratively with external agencies all the time and are comfortable fitting into an existing supplier ecosystem. We’re clear about where our remit starts and ends, and we’re used to joining calls, sharing documentation, and coordinating delivery with other teams. Good collaboration makes the work better, not more complicated.
Our lead times for getting started with an audit of your site are typically around two to four weeks. If we’re building and roadmap and embarking on improving an existing experience through a growth retainer, our lead times are typically around four weeks up to a couple of months. This depends on current schedules and commitments.
In some cases we encounter clients with an immediate, urgent need for assistance and the need to migrate to a new agency. If this is the case, let us know and we’ll work with you to accommodate your needs.
Of course, it’s always worth thinking about your own internal procurement processes and how long things might take. We find this can take from a couple of weeks up to several months, depending on your policies and processes.
