UX & WordPress Agency in Cardiff
Colum Buildings
13 Mount Stuart Square
Cardiff
South Wales
CF10 5EE
User experience testing is about iterative improvement through practical insight. By testing existing designs in real-world scenarios, we can elevate your digital products beyond the limits of UX design theory.
UX design prototypes provide an effective method for getting internal stakeholder sign-off that the theory and concepts behind digital products make sense on paper.
Taking designs into practical phases of user experience testing adds further design value by validating that they’ll actually work to serve the users they’re intended for.
The user experience testing methods we follow involve a set of usability testing evaluations centred around established UX testing frameworks.
Through a range of tools and techniques, we’ll capture UX testing interaction data over time of real users having real experiences with your digital products.
We use HotJar and SessionCam - two industry-renowned usability testing tools for capturing live, visually intuitive user interaction data. Each brings different insight that we combine to identify and iron out subtle user journey pinch points that prototyping alone may not identify.
We’ll help you ensure that as much of your target audience as possible can meaningfully interact with and benefit from the user experiences of your platforms, applications and websites.
Engagement metrics are useful health indicators of overall user experiences. UX testing is about continually finding ways of optimising those metrics to sustain high interaction, conversion and signups.
Through user experience testing benchmarked against known user journey conversion blockers, we’ll keep your digital product experiences free of clutter and obstacles that frustrate users.